Organizing in the Digital Age: Understanding Community, Challenges, and Consequences in Digitally-facilitated Labor Organizing
About
The contemporary American labor force is highly dispersed, necessitating the use of digital communication tools to bridge spatial and temporal gaps in union organizing. This study provides an in-depth analysis of how workers within various labor unions utilize digital, text-based communication platforms -- including Discord, WhatsApp, and Slack -- for labor organizing. Through 17 qualitative interviews, we examine the challenges and opportunities presented by digital organizing, identifying both technical and social obstacles. Our findings reveal that although digital tools are integral to contemporary labor successes, they also introduce new complexities, such as navigating technical security, managing information overload, and building trust and consensus. Based on these insights, we draw connections to broader understandings of digital organizing and the role of digital tools in unions.
Details
- Date:
- Friday, September 25, 2026
- Time:
- 12:00 PM - 1:00 PM
- Location:
- CDS 1646
- Theme:
- Social Science
Speaker
Freddy Reiber
Freddy is a third-year PhD student in the Computing and Data Science department at Boston University, and advised by the fantastic Allison McDonald. His work explores how power dynamics are shifted by technology with a focus on applying human-driven methods to complex issues. Currently, his projects are on 2nd order dynamics in digital spaces within labor unions and the motivations used by cryptographers for their research.